2. \u0645\u0627 \u0627\u0644\u0641\u0631\u0642 \u0628\u064a\u0646 \u062a\u062d\u0633\u064a\u0646 \u0627\u0644\u062c\u0648\u062f\u0629 \u0648\u0625\u062f\u0627\u0631\u0629 \u0627\u0644\u062c\u0648\u062f\u0629 \u0627\u0644\u0634\u0627\u0645\u0644\u0629 (TQM)\u061f<\/strong><\/strong> \u062a\u062d\u0633\u064a\u0646 \u0627\u0644\u062c\u0648\u062f\u0629 \u0647\u0648 \u062c\u0632\u0621 \u0645\u0646 \u0625\u062f\u0627\u0631\u0629 \u0627\u0644\u062c\u0648\u062f\u0629 \u0627\u0644\u0634\u0627\u0645\u0644\u0629 (TQM). \u0628\u064a\u0646\u0645\u0627 \u062a\u0631\u0643\u0632 TQM<\/strong> \u0639\u0644\u0649 \u0627\u0644\u062c\u0648\u062f\u0629 \u0641\u064a \u062c\u0645\u064a\u0639 \u0623\u0642\u0633\u0627\u0645 \u0627\u0644\u0645\u0646\u0638\u0645\u0629 \u0645\u0646 \u062e\u0644\u0627\u0644 \u062b\u0642\u0627\u0641\u0629 \u0627\u0644\u062a\u062d\u0633\u064a\u0646 \u0627\u0644\u0645\u0633\u062a\u0645\u0631\u060c \u0641\u0625\u0646 \u062a\u062d\u0633\u064a\u0646 \u0627\u0644\u062c\u0648\u062f\u0629<\/strong> \u064a\u062a\u0639\u0627\u0645\u0644 \u0645\u0639 \u0645\u0634\u0643\u0644\u0627\u062a \u0623\u0648 \u0639\u0645\u0644\u064a\u0627\u062a \u0645\u062d\u062f\u062f\u0629 \u0644\u062a\u062d\u0633\u064a\u0646\u0647\u0627.<\/p> <\/div> 3. \u0645\u0627 \u0647\u064a \u0623\u0647\u0645 \u0645\u0646\u0647\u062c\u064a\u0627\u062a \u062a\u062d\u0633\u064a\u0646 \u0627\u0644\u062c\u0648\u062f\u0629\u061f<\/strong><\/strong> \u0646\u0645\u0648\u0630\u062c PDCA (\u062f\u064a\u0645\u0646\u062c):<\/strong> \u0627\u0644\u062a\u062e\u0637\u064a\u0637 \u2192 \u0627\u0644\u062a\u0646\u0641\u064a\u0630 \u2192 \u0627\u0644\u0641\u062d\u0635 \u2192 \u0627\u0644\u062a\u0635\u0631\u0641.Six Sigma (\u0633\u064a\u062c\u0645\u0627 \u0633\u062a\u0629):<\/strong> \u062a\u0642\u0644\u064a\u0644 \u0627\u0644\u0623\u062e\u0637\u0627\u0621 \u0648\u062a\u062d\u0633\u064a\u0646 \u0627\u0644\u0623\u062f\u0627\u0621 \u0628\u0627\u0633\u062a\u062e\u062f\u0627\u0645 DMAIC<\/strong>.\u0643\u0627\u064a\u0632\u0646 (Kaizen):<\/strong> \u0627\u0644\u062a\u062d\u0633\u064a\u0646 \u0627\u0644\u0645\u0633\u062a\u0645\u0631 \u0645\u0646 \u062e\u0644\u0627\u0644 \u062a\u0642\u0644\u064a\u0644 \u0627\u0644\u0647\u062f\u0631 \u0648\u062a\u062d\u0633\u064a\u0646 \u0627\u0644\u0639\u0645\u0644\u064a\u0627\u062a.Lean (\u0627\u0644\u0644\u0650\u0651\u064a\u0646):<\/strong> \u0625\u0632\u0627\u0644\u0629 \u0627\u0644\u0641\u0627\u0642\u062f \u0648\u0632\u064a\u0627\u062f\u0629 \u0627\u0644\u0643\u0641\u0627\u0621\u0629 \u0627\u0644\u062a\u0634\u063a\u064a\u0644\u064a\u0629<\/p> <\/div> 4. \u0643\u064a\u0641 \u064a\u0645\u0643\u0646 \u0642\u064a\u0627\u0633 \u0627\u0644\u062c\u0648\u062f\u0629\u061f<\/strong><\/strong> \u064a\u0645\u0643\u0646 \u0642\u064a\u0627\u0633 \u0627\u0644\u062c\u0648\u062f\u0629 \u0645\u0646 \u062e\u0644\u0627\u0644:\u0645\u0624\u0634\u0631\u0627\u062a \u0627\u0644\u0623\u062f\u0627\u0621 \u0627\u0644\u0631\u0626\u064a\u0633\u064a\u0629 (KPIs).<\/strong>\u0631\u0636\u0627 \u0627\u0644\u0639\u0645\u0644\u0627\u0621 (Customer Satisfaction).<\/strong>\u0646\u0633\u0628\u0629 \u0627\u0644\u0639\u064a\u0648\u0628 \u0623\u0648 \u0627\u0644\u0623\u062e\u0637\u0627\u0621 \u0641\u064a \u0627\u0644\u0639\u0645\u0644\u064a\u0627\u062a.<\/strong>\u0648\u0642\u062a \u0627\u0644\u0627\u0633\u062a\u062c\u0627\u0628\u0629 \u0648\u0633\u0631\u0639\u0629 \u0625\u0646\u062c\u0627\u0632 \u0627\u0644\u0639\u0645\u0644\u064a\u0627\u062a<\/strong><\/p> <\/div> 5. \u0645\u0627 \u0647\u064a \u0627\u0644\u0623\u062f\u0648\u0627\u062a \u0627\u0644\u0645\u0633\u062a\u062e\u062f\u0645\u0629 \u061f<\/strong><\/strong> \u0645\u062e\u0637\u0637 \u0628\u0627\u0631\u064a\u062a\u0648 (Pareto Chart).<\/strong>\u0645\u062e\u0637\u0637 \u0627\u0644\u0633\u0628\u0628 \u0648\u0627\u0644\u062a\u0623\u062b\u064a\u0631 (Fishbone Diagram).<\/strong>\u0627\u0644\u0645\u062e\u0637\u0637\u0627\u062a \u0627\u0644\u0627\u0646\u0633\u064a\u0627\u0628\u064a\u0629 (Flowcharts).<\/strong>\u062a\u062d\u0644\u064a\u0644 \u0627\u0644\u0641\u062c\u0648\u0627\u062a (Gap Analysis).<\/strong>\u0645\u062e\u0637\u0637\u0627\u062a \u0627\u0644\u062a\u062d\u0643\u0645 (Control Charts)<\/strong><\/p> <\/div> 6. \u0645\u0627 \u0647\u064a \u0641\u0648\u0627\u0626\u062f<\/strong>\u0647\u0627\u061f<\/strong><\/strong> \u062a\u0642\u0644\u064a\u0644 \u0627\u0644\u062a\u0643\u0627\u0644\u064a\u0641 \u0627\u0644\u0645\u0631\u062a\u0628\u0637\u0629 \u0628\u0627\u0644\u0623\u062e\u0637\u0627\u0621 \u0648\u0625\u0639\u0627\u062f\u0629 \u0627\u0644\u0639\u0645\u0644.<\/strong>\u0632\u064a\u0627\u062f\u0629 \u0631\u0636\u0627 \u0627\u0644\u0639\u0645\u0644\u0627\u0621 \u0648\u062a\u0639\u0632\u064a\u0632 \u0633\u0645\u0639\u0629 \u0627\u0644\u0645\u0624\u0633\u0633\u0629.<\/strong>\u062a\u062d\u0633\u064a\u0646 \u0643\u0641\u0627\u0621\u0629 \u0627\u0644\u0639\u0645\u0644\u064a\u0627\u062a \u0648\u0627\u0644\u0625\u0646\u062a\u0627\u062c\u064a\u0629.<\/strong>\u0631\u0641\u0639 \u0645\u0633\u062a\u0648\u0649 \u0627\u0644\u0623\u0645\u0627\u0646 \u0648\u062a\u0642\u0644\u064a\u0644 \u0627\u0644\u0645\u062e\u0627\u0637\u0631<\/strong><\/p> <\/div> 7. \u0645\u0627 \u0647\u0648 ISO 9001\u061f<\/strong><\/strong> ISO 9001<\/strong> \u0647\u0648 \u0645\u0639\u064a\u0627\u0631 \u0639\u0627\u0644\u0645\u064a \u0644\u0646\u0638\u0627\u0645 \u0625\u062f\u0627\u0631\u0629 \u0627\u0644\u062c\u0648\u062f\u0629 (QMS) \u064a\u0633\u0627\u0639\u062f \u0627\u0644\u0645\u0624\u0633\u0633\u0627\u062a \u0639\u0644\u0649 \u062a\u062d\u0633\u064a\u0646 \u0639\u0645\u0644\u064a\u0627\u062a\u0647\u0627 \u0648\u0636\u0645\u0627\u0646 \u062c\u0648\u062f\u0629 \u0627\u0644\u0645\u0646\u062a\u062c\u0627\u062a \u0648\u0627\u0644\u062e\u062f\u0645\u0627\u062a.<\/p> <\/div> 8. \u0645\u0627 \u0647\u064a \u0623\u0643\u0628\u0631 \u0627\u0644\u062a\u062d\u062f\u064a\u0627\u062a \u061f<\/strong><\/strong> \u0645\u0642\u0627\u0648\u0645\u0629 \u0627\u0644\u062a\u063a\u064a\u064a\u0631 \u0645\u0646 \u0642\u0628\u0644 \u0627\u0644\u0645\u0648\u0638\u0641\u064a\u0646.<\/strong>\u0646\u0642\u0635 \u0627\u0644\u0628\u064a\u0627\u0646\u0627\u062a \u0623\u0648 \u0636\u0639\u0641 \u062a\u062d\u0644\u064a\u0644\u0647\u0627.<\/strong>\u0627\u0644\u062d\u0627\u062c\u0629 \u0625\u0644\u0649 \u0627\u0633\u062a\u062b\u0645\u0627\u0631\u0627\u062a \u0645\u0627\u0644\u064a\u0629 \u0644\u0644\u062a\u0637\u0648\u064a\u0631.<\/strong>\u0639\u062f\u0645 \u0648\u0636\u0648\u062d \u0627\u0644\u0631\u0624\u064a\u0629 \u0644\u062f\u0649 \u0627\u0644\u0625\u062f\u0627\u0631\u0629 \u0623\u0648 \u0639\u062f\u0645 \u0627\u0644\u062a\u0632\u0627\u0645\u0647\u0627 \u0628\u0627\u0644\u062a\u062d\u0633\u064a\u0646<\/strong><\/p> <\/div> 9. \u0647\u0644 \u062a\u062d\u0633\u064a\u0646 \u0627\u0644\u062c\u0648\u062f\u0629 \u064a\u0646\u0637\u0628\u0642 \u0641\u0642\u0637 \u0639\u0644\u0649 \u0627\u0644\u062a\u0635\u0646\u064a\u0639\u061f<\/strong><\/strong> \u0644\u0627\u060c \u064a\u0645\u0643\u0646 \u062a\u0637\u0628\u064a\u0642\u0647 \u0641\u064a \u0645\u062e\u062a\u0644\u0641 \u0627\u0644\u0642\u0637\u0627\u0639\u0627\u062a \u0645\u062b\u0644:\u0627\u0644\u062a\u0635\u0646\u064a\u0639:<\/strong> \u062a\u062d\u0633\u064a\u0646 \u0627\u0644\u0639\u0645\u0644\u064a\u0627\u062a \u0648\u062a\u0642\u0644\u064a\u0644 \u0627\u0644\u0639\u064a\u0648\u0628.\u0627\u0644\u0631\u0639\u0627\u064a\u0629 \u0627\u0644\u0635\u062d\u064a\u0629:<\/strong> \u062a\u0642\u0644\u064a\u0644 \u0627\u0644\u0623\u062e\u0637\u0627\u0621 \u0627\u0644\u0637\u0628\u064a\u0629 \u0648\u062a\u062d\u0633\u064a\u0646 \u062a\u062c\u0631\u0628\u0629 \u0627\u0644\u0645\u0631\u0636\u0649.\u0627\u0644\u062a\u0639\u0644\u064a\u0645:<\/strong> \u0631\u0641\u0639 \u062c\u0648\u062f\u0629 \u0627\u0644\u062a\u062f\u0631\u064a\u0633 \u0648\u062a\u062d\u0633\u064a\u0646 \u0646\u062a\u0627\u0626\u062c \u0627\u0644\u0637\u0644\u0627\u0628.\u0627\u0644\u062e\u062f\u0645\u0627\u062a \u0627\u0644\u0645\u0627\u0644\u064a\u0629:<\/strong> \u0632\u064a\u0627\u062f\u0629 \u0643\u0641\u0627\u0621\u0629 \u0627\u0644\u0645\u0639\u0627\u0645\u0644\u0627\u062a \u0648\u062a\u062d\u0633\u064a\u0646 \u062e\u062f\u0645\u0629 \u0627\u0644\u0639\u0645\u0644\u0627\u0621<\/p> <\/div> <\/div>\n\n\n\n\u0627\u0644\u062e\u0627\u062a\u0645\u0629<\/strong><\/h2>\n\n\n\n\u062a\u062d\u0633\u064a\u0646 \u0627\u0644\u062c\u0648\u062f\u0629 \u0647\u0648 \u0639\u0645\u0644\u064a\u0629 \u0645\u0633\u062a\u0645\u0631\u0629 \u062a\u062a\u0637\u0644\u0628 \u0627\u0644\u062a\u0632\u0627\u0645\u064b\u0627 \u0645\u0646 \u062c\u0645\u064a\u0639 \u0623\u0641\u0631\u0627\u062f \u0627\u0644\u0645\u0624\u0633\u0633\u0629\u060c \u0648\u062a\u0637\u0628\u064a\u0642 \u0645\u0646\u0647\u062c\u064a\u0627\u062a \u0648\u0623\u062f\u0648\u0627\u062a \u0641\u0639\u0627\u0644\u0629 \u0644\u0636\u0645\u0627\u0646 \u062a\u062d\u0642\u064a\u0642 \u0646\u062a\u0627\u0626\u062c \u0645\u0644\u0645\u0648\u0633\u0629. \u0645\u0646 \u062e\u0644\u0627\u0644 \u0627\u0644\u062a\u0631\u0643\u064a\u0632 \u0639\u0644\u0649 \u0627\u0644\u062a\u062d\u0633\u064a\u0646 \u0627\u0644\u0645\u0633\u062a\u0645\u0631\u060c \u064a\u0645\u0643\u0646 \u0644\u0644\u0645\u0624\u0633\u0633\u0627\u062a \u062a\u062d\u0642\u064a\u0642 \u0627\u0644\u062a\u0645\u064a\u0632 \u0641\u064a \u0627\u0644\u0623\u062f\u0627\u0621 \u0648\u062a\u0639\u0632\u064a\u0632 \u0642\u062f\u0631\u062a\u0647\u0627 \u0627\u0644\u062a\u0646\u0627\u0641\u0633\u064a\u0629 \u0641\u064a \u0627\u0644\u0633\u0648\u0642.<\/p>","protected":false},"excerpt":{"rendered":"
\u0645\u0642\u062f\u0645\u0629 \u062a\u062d\u0633\u064a\u0646 \u0627\u0644\u062c\u0648\u062f\u0629 \u0647\u0648 \u0639\u0645\u0644\u064a\u0629 \u0645\u0633\u062a\u0645\u0631\u0629 \u062a\u0647\u062f\u0641 \u0625\u0644\u0649 \u0631\u0641\u0639 \u0645\u0633\u062a\u0648\u0649 \u0627\u0644\u0623\u062f\u0627\u0621 \u0648\u062a\u062d\u0633\u064a\u0646 \u0627\u0644\u062e\u062f\u0645\u0627\u062a \u0623\u0648 \u0627\u0644\u0645\u0646\u062a\u062c\u0627\u062a \u0645\u0646 \u062e\u0644\u0627\u0644 \u062a\u0642\u0644\u064a\u0644 \u0627\u0644\u0623\u062e\u0637\u0627\u0621\u060c \u0648\u0632\u064a\u0627\u062f\u0629 \u0627\u0644\u0643\u0641\u0627\u0621\u0629\u060c \u0648\u062a\u062d\u0642\u064a\u0642 \u0631\u0636\u0627 \u0627\u0644\u0639\u0645\u0644\u0627\u0621. \u062a\u0639\u062a\u0645\u062f \u0647\u0630\u0647 \u0627\u0644\u0639\u0645\u0644\u064a\u0629 \u0639\u0644\u0649 \u0645\u0646\u0647\u062c\u064a\u0627\u062a \u0648\u0623\u062f\u0648\u0627\u062a \u062a\u062d\u0644\u064a\u0644\u064a\u0629 \u0648\u062a\u0642\u0646\u064a\u0627\u062a \u0645\u062a\u0639\u062f\u062f\u0629 \u0644\u0636\u0645\u0627\u0646 \u062a\u062d\u0642\u064a\u0642 \u0627\u0644\u062a\u062d\u0633\u064a\u0646 \u0627\u0644\u0645\u0633\u062a\u062f\u0627\u0645. 1. \u0645\u0641\u0627\u0647\u064a\u0645 \u0623\u0633\u0627\u0633\u064a\u0629 \u0641\u064a \u062a\u062d\u0633\u064a\u0646 \u0627\u0644\u062c\u0648\u062f\u0629 \u0623. \u062a\u0639\u0631\u064a\u0641 \u0627\u0644\u062c\u0648\u062f\u0629 (Quality) \u0627\u0644\u062c\u0648\u062f\u0629 \u062a\u0639\u0646\u064a \u0642\u062f\u0631\u0629 \u0627\u0644\u0645\u0646\u062a\u062c \u0623\u0648 \u0627\u0644\u062e\u062f\u0645\u0629 \u0639\u0644\u0649 \u062a\u0644\u0628\u064a\u0629 […]<\/p>\n","protected":false},"author":4,"featured_media":11657,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"inline_featured_image":false,"footnotes":""},"categories":[20],"tags":[128,122,129,140,139],"class_list":["post-10024","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-business","tag-128","tag-122","tag-129","tag-140","tag-139"],"yoast_head":"\n
\u062a\u062d\u0633\u064a\u0646 \u0627\u0644\u062c\u0648\u062f\u0629<\/title>\n<meta name=\"description\" content=\"\u062a\u062d\u0633\u064a\u0646 \u0627\u0644\u062c\u0648\u062f\u0629 \u0647\u0648 \u0639\u0645\u0644\u064a\u0629 \u0645\u0633\u062a\u0645\u0631\u0629 \u062a\u0647\u062f\u0641 \u0625\u0644\u0649 \u0631\u0641\u0639 \u0645\u0633\u062a\u0648\u0649 \u0627\u0644\u0623\u062f\u0627\u0621 \u0648\u062a\u062d\u0633\u064a\u0646 \u0627\u0644\u062e\u062f\u0645\u0627\u062a \u0623\u0648 \u0627\u0644\u0645\u0646\u062a\u062c\u0627\u062a \u0645\u0646 \u062e\u0644\u0627\u0644 \u062a\u0642\u0644\u064a\u0644 \u0627\u0644\u0623\u062e\u0637\u0627\u0621\u060c \u0648\u0632\u064a\u0627\u062f\u0629 \u0627\u0644\u0643\u0641\u0627\u0621\u0629\u060c \u0648\u062a\u062d\u0642\u064a\u0642 \u0631\u0636\u0627 \u0627\u0644\u0639\u0645\u0644\u0627\u0621. .\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" 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\u0627\u0644\u062c\u0648\u062f\u0629\u061f\",\"answerCount\":1,\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"\u062a\u062d\u0633\u064a\u0646 \u0627\u0644\u062c\u0648\u062f\u0629 \u0647\u0648 \u0639\u0645\u0644\u064a\u0629 \u0645\u0633\u062a\u0645\u0631\u0629 \u062a\u0647\u062f\u0641 \u0625\u0644\u0649 \u0631\u0641\u0639 \u0645\u0633\u062a\u0648\u0649 \u0627\u0644\u0623\u062f\u0627\u0621 \u0648\u062a\u062d\u0633\u064a\u0646 \u0627\u0644\u062e\u062f\u0645\u0627\u062a \u0623\u0648 \u0627\u0644\u0645\u0646\u062a\u062c\u0627\u062a \u0645\u0646 \u062e\u0644\u0627\u0644 \u062a\u0642\u0644\u064a\u0644 \u0627\u0644\u0623\u062e\u0637\u0627\u0621\u060c \u0648\u0632\u064a\u0627\u062f\u0629 \u0627\u0644\u0643\u0641\u0627\u0621\u0629\u060c \u0648\u062a\u062d\u0642\u064a\u0642 \u0631\u0636\u0627 \u0627\u0644\u0639\u0645\u0644\u0627\u0621.\",\"inLanguage\":\"ar\"},\"inLanguage\":\"ar\"},{\"@type\":\"Question\",\"@id\":\"https:\\\/\\\/qb-academy.com\\\/%d8%aa%d8%ad%d8%b3%d9%8a%d9%86-%d8%a7%d9%84%d8%ac%d9%88%d8%af%d8%a9\\\/#faq-question-1739007366626\",\"position\":2,\"url\":\"https:\\\/\\\/qb-academy.com\\\/%d8%aa%d8%ad%d8%b3%d9%8a%d9%86-%d8%a7%d9%84%d8%ac%d9%88%d8%af%d8%a9\\\/#faq-question-1739007366626\",\"name\":\"2. \u0645\u0627 \u0627\u0644\u0641\u0631\u0642 \u0628\u064a\u0646 \u062a\u062d\u0633\u064a\u0646 \u0627\u0644\u062c\u0648\u062f\u0629 \u0648\u0625\u062f\u0627\u0631\u0629 \u0627\u0644\u062c\u0648\u062f\u0629 \u0627\u0644\u0634\u0627\u0645\u0644\u0629 (TQM)\u061f\",\"answerCount\":1,\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"\u062a\u062d\u0633\u064a\u0646 \u0627\u0644\u062c\u0648\u062f\u0629 \u0647\u0648 \u062c\u0632\u0621 \u0645\u0646 \u0625\u062f\u0627\u0631\u0629 \u0627\u0644\u062c\u0648\u062f\u0629 \u0627\u0644\u0634\u0627\u0645\u0644\u0629 (TQM). \u0628\u064a\u0646\u0645\u0627 \u062a\u0631\u0643\u0632 <strong>TQM<\\\/strong> \u0639\u0644\u0649 \u0627\u0644\u062c\u0648\u062f\u0629 \u0641\u064a \u062c\u0645\u064a\u0639 \u0623\u0642\u0633\u0627\u0645 \u0627\u0644\u0645\u0646\u0638\u0645\u0629 \u0645\u0646 \u062e\u0644\u0627\u0644 \u062b\u0642\u0627\u0641\u0629 \u0627\u0644\u062a\u062d\u0633\u064a\u0646 \u0627\u0644\u0645\u0633\u062a\u0645\u0631\u060c \u0641\u0625\u0646 <strong>\u062a\u062d\u0633\u064a\u0646 \u0627\u0644\u062c\u0648\u062f\u0629<\\\/strong> \u064a\u062a\u0639\u0627\u0645\u0644 \u0645\u0639 \u0645\u0634\u0643\u0644\u0627\u062a \u0623\u0648 \u0639\u0645\u0644\u064a\u0627\u062a \u0645\u062d\u062f\u062f\u0629 \u0644\u062a\u062d\u0633\u064a\u0646\u0647\u0627.\",\"inLanguage\":\"ar\"},\"inLanguage\":\"ar\"},{\"@type\":\"Question\",\"@id\":\"https:\\\/\\\/qb-academy.com\\\/%d8%aa%d8%ad%d8%b3%d9%8a%d9%86-%d8%a7%d9%84%d8%ac%d9%88%d8%af%d8%a9\\\/#faq-question-1739007424769\",\"position\":3,\"url\":\"https:\\\/\\\/qb-academy.com\\\/%d8%aa%d8%ad%d8%b3%d9%8a%d9%86-%d8%a7%d9%84%d8%ac%d9%88%d8%af%d8%a9\\\/#faq-question-1739007424769\",\"name\":\"3. \u0645\u0627 \u0647\u064a \u0623\u0647\u0645 \u0645\u0646\u0647\u062c\u064a\u0627\u062a \u062a\u062d\u0633\u064a\u0646 \u0627\u0644\u062c\u0648\u062f\u0629\u061f\",\"answerCount\":1,\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"<strong>\u0646\u0645\u0648\u0630\u062c PDCA (\u062f\u064a\u0645\u0646\u062c):<\\\/strong> \u0627\u0644\u062a\u062e\u0637\u064a\u0637 \u2192 \u0627\u0644\u062a\u0646\u0641\u064a\u0630 \u2192 \u0627\u0644\u0641\u062d\u0635 \u2192 \u0627\u0644\u062a\u0635\u0631\u0641.<br\\\/><strong>Six Sigma (\u0633\u064a\u062c\u0645\u0627 \u0633\u062a\u0629):<\\\/strong> \u062a\u0642\u0644\u064a\u0644 \u0627\u0644\u0623\u062e\u0637\u0627\u0621 \u0648\u062a\u062d\u0633\u064a\u0646 \u0627\u0644\u0623\u062f\u0627\u0621 \u0628\u0627\u0633\u062a\u062e\u062f\u0627\u0645 <strong>DMAIC<\\\/strong>.<br\\\/><strong>\u0643\u0627\u064a\u0632\u0646 (Kaizen):<\\\/strong> \u0627\u0644\u062a\u062d\u0633\u064a\u0646 \u0627\u0644\u0645\u0633\u062a\u0645\u0631 \u0645\u0646 \u062e\u0644\u0627\u0644 \u062a\u0642\u0644\u064a\u0644 \u0627\u0644\u0647\u062f\u0631 \u0648\u062a\u062d\u0633\u064a\u0646 \u0627\u0644\u0639\u0645\u0644\u064a\u0627\u062a.<br\\\/><strong>Lean (\u0627\u0644\u0644\u0650\u0651\u064a\u0646):<\\\/strong> \u0625\u0632\u0627\u0644\u0629 \u0627\u0644\u0641\u0627\u0642\u062f \u0648\u0632\u064a\u0627\u062f\u0629 \u0627\u0644\u0643\u0641\u0627\u0621\u0629 \u0627\u0644\u062a\u0634\u063a\u064a\u0644\u064a\u0629\",\"inLanguage\":\"ar\"},\"inLanguage\":\"ar\"},{\"@type\":\"Question\",\"@id\":\"https:\\\/\\\/qb-academy.com\\\/%d8%aa%d8%ad%d8%b3%d9%8a%d9%86-%d8%a7%d9%84%d8%ac%d9%88%d8%af%d8%a9\\\/#faq-question-1739007790425\",\"position\":4,\"url\":\"https:\\\/\\\/qb-academy.com\\\/%d8%aa%d8%ad%d8%b3%d9%8a%d9%86-%d8%a7%d9%84%d8%ac%d9%88%d8%af%d8%a9\\\/#faq-question-1739007790425\",\"name\":\"4. \u0643\u064a\u0641 \u064a\u0645\u0643\u0646 \u0642\u064a\u0627\u0633 \u0627\u0644\u062c\u0648\u062f\u0629\u061f\",\"answerCount\":1,\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"\u064a\u0645\u0643\u0646 \u0642\u064a\u0627\u0633 \u0627\u0644\u062c\u0648\u062f\u0629 \u0645\u0646 \u062e\u0644\u0627\u0644:<br\\\/><strong>\u0645\u0624\u0634\u0631\u0627\u062a \u0627\u0644\u0623\u062f\u0627\u0621 \u0627\u0644\u0631\u0626\u064a\u0633\u064a\u0629 (KPIs).<\\\/strong><br\\\/><strong>\u0631\u0636\u0627 \u0627\u0644\u0639\u0645\u0644\u0627\u0621 (Customer Satisfaction).<\\\/strong><br\\\/><strong>\u0646\u0633\u0628\u0629 \u0627\u0644\u0639\u064a\u0648\u0628 \u0623\u0648 \u0627\u0644\u0623\u062e\u0637\u0627\u0621 \u0641\u064a \u0627\u0644\u0639\u0645\u0644\u064a\u0627\u062a.<\\\/strong><br\\\/><strong>\u0648\u0642\u062a \u0627\u0644\u0627\u0633\u062a\u062c\u0627\u0628\u0629 \u0648\u0633\u0631\u0639\u0629 \u0625\u0646\u062c\u0627\u0632 \u0627\u0644\u0639\u0645\u0644\u064a\u0627\u062a<\\\/strong>\",\"inLanguage\":\"ar\"},\"inLanguage\":\"ar\"},{\"@type\":\"Question\",\"@id\":\"https:\\\/\\\/qb-academy.com\\\/%d8%aa%d8%ad%d8%b3%d9%8a%d9%86-%d8%a7%d9%84%d8%ac%d9%88%d8%af%d8%a9\\\/#faq-question-1739007971976\",\"position\":5,\"url\":\"https:\\\/\\\/qb-academy.com\\\/%d8%aa%d8%ad%d8%b3%d9%8a%d9%86-%d8%a7%d9%84%d8%ac%d9%88%d8%af%d8%a9\\\/#faq-question-1739007971976\",\"name\":\"5. \u0645\u0627 \u0647\u064a \u0627\u0644\u0623\u062f\u0648\u0627\u062a \u0627\u0644\u0645\u0633\u062a\u062e\u062f\u0645\u0629 \u061f\",\"answerCount\":1,\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"<strong>\u0645\u062e\u0637\u0637 \u0628\u0627\u0631\u064a\u062a\u0648 (Pareto Chart).<\\\/strong><br\\\/><strong>\u0645\u062e\u0637\u0637 \u0627\u0644\u0633\u0628\u0628 \u0648\u0627\u0644\u062a\u0623\u062b\u064a\u0631 (Fishbone Diagram).<\\\/strong><br\\\/><strong>\u0627\u0644\u0645\u062e\u0637\u0637\u0627\u062a \u0627\u0644\u0627\u0646\u0633\u064a\u0627\u0628\u064a\u0629 (Flowcharts).<\\\/strong><br\\\/><strong>\u062a\u062d\u0644\u064a\u0644 \u0627\u0644\u0641\u062c\u0648\u0627\u062a (Gap Analysis).<\\\/strong><br\\\/><strong>\u0645\u062e\u0637\u0637\u0627\u062a \u0627\u0644\u062a\u062d\u0643\u0645 (Control Charts)<\\\/strong>\",\"inLanguage\":\"ar\"},\"inLanguage\":\"ar\"},{\"@type\":\"Question\",\"@id\":\"https:\\\/\\\/qb-academy.com\\\/%d8%aa%d8%ad%d8%b3%d9%8a%d9%86-%d8%a7%d9%84%d8%ac%d9%88%d8%af%d8%a9\\\/#faq-question-1739008046684\",\"position\":6,\"url\":\"https:\\\/\\\/qb-academy.com\\\/%d8%aa%d8%ad%d8%b3%d9%8a%d9%86-%d8%a7%d9%84%d8%ac%d9%88%d8%af%d8%a9\\\/#faq-question-1739008046684\",\"name\":\"6. \u0645\u0627 \u0647\u064a \u0641\u0648\u0627\u0626\u062f\u0647\u0627\u061f\",\"answerCount\":1,\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"<strong>\u062a\u0642\u0644\u064a\u0644 \u0627\u0644\u062a\u0643\u0627\u0644\u064a\u0641 \u0627\u0644\u0645\u0631\u062a\u0628\u0637\u0629 \u0628\u0627\u0644\u0623\u062e\u0637\u0627\u0621 \u0648\u0625\u0639\u0627\u062f\u0629 \u0627\u0644\u0639\u0645\u0644.<\\\/strong><br\\\/><strong>\u0632\u064a\u0627\u062f\u0629 \u0631\u0636\u0627 \u0627\u0644\u0639\u0645\u0644\u0627\u0621 \u0648\u062a\u0639\u0632\u064a\u0632 \u0633\u0645\u0639\u0629 \u0627\u0644\u0645\u0624\u0633\u0633\u0629.<\\\/strong><br\\\/><strong>\u062a\u062d\u0633\u064a\u0646 \u0643\u0641\u0627\u0621\u0629 \u0627\u0644\u0639\u0645\u0644\u064a\u0627\u062a \u0648\u0627\u0644\u0625\u0646\u062a\u0627\u062c\u064a\u0629.<\\\/strong><br\\\/><strong>\u0631\u0641\u0639 \u0645\u0633\u062a\u0648\u0649 \u0627\u0644\u0623\u0645\u0627\u0646 \u0648\u062a\u0642\u0644\u064a\u0644 \u0627\u0644\u0645\u062e\u0627\u0637\u0631<\\\/strong>\",\"inLanguage\":\"ar\"},\"inLanguage\":\"ar\"},{\"@type\":\"Question\",\"@id\":\"https:\\\/\\\/qb-academy.com\\\/%d8%aa%d8%ad%d8%b3%d9%8a%d9%86-%d8%a7%d9%84%d8%ac%d9%88%d8%af%d8%a9\\\/#faq-question-1739008151273\",\"position\":7,\"url\":\"https:\\\/\\\/qb-academy.com\\\/%d8%aa%d8%ad%d8%b3%d9%8a%d9%86-%d8%a7%d9%84%d8%ac%d9%88%d8%af%d8%a9\\\/#faq-question-1739008151273\",\"name\":\"7. \u0645\u0627 \u0647\u0648 ISO 9001\u061f\",\"answerCount\":1,\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"<strong>ISO 9001<\\\/strong> \u0647\u0648 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\u0628\u064a - \u0627\u0644\u062a\u064a \u062a\u0639\u0645\u0644 \u0639\u0644\u0649 \u0625\u062d\u062f\u0627\u062b \u062a\u062d\u0648\u0644 \u0641\u064a \u0627\u0644\u062a\u0639\u0644\u064a\u0645. \u0639\u0631\u0636 \u062c\u0645\u064a\u0639 \u0627\u0644\u0628\u0631\u0627\u0645\u062c \u0627\u0644\u062a\u062f\u0631\u064a\u0628\u064a\u0629. \u0644\u0644\u0623\u0633\u062a\u0641\u0633\u0627\u0631 \u062a\u0648\u0627\u0635\u0644 \u0645\u0639\u0646\u0627 \u0639\u0628\u0631 \u0627\u0644\u0631\u0642\u0645 \u0627\u0644\u062a\u0627\u0644\u064a. +201099337474","email":"info@qb-academy.com","telephone":"+201065555529","legalName":"Qb Academy","foundingDate":"2024-01-01","numberOfEmployees":{"@type":"QuantitativeValue","minValue":"51","maxValue":"200"},"publishingPrinciples":"https:\/\/qb-academy.com\/privacy-policy\/","actionableFeedbackPolicy":"https:\/\/qb-academy.com\/privacy-policy\/"},{"@type":"Person","@id":"https:\/\/qb-academy.com\/#\/schema\/person\/7653d4ab2cd42f9a11df6a1845314d28","name":"Zeyad Yasser","url":"https:\/\/qb-academy.com\/ar\/author\/zeyadyasser\/"},{"@type":"Question","@id":"https:\/\/qb-academy.com\/%d8%aa%d8%ad%d8%b3%d9%8a%d9%86-%d8%a7%d9%84%d8%ac%d9%88%d8%af%d8%a9\/#faq-question-1739007303264","position":1,"url":"https:\/\/qb-academy.com\/%d8%aa%d8%ad%d8%b3%d9%8a%d9%86-%d8%a7%d9%84%d8%ac%d9%88%d8%af%d8%a9\/#faq-question-1739007303264","name":"1. \u0645\u0627 \u0647\u0648 \u062a\u062d\u0633\u064a\u0646 \u0627\u0644\u062c\u0648\u062f\u0629\u061f","answerCount":1,"acceptedAnswer":{"@type":"Answer","text":"\u062a\u062d\u0633\u064a\u0646 \u0627\u0644\u062c\u0648\u062f\u0629 \u0647\u0648 \u0639\u0645\u0644\u064a\u0629 \u0645\u0633\u062a\u0645\u0631\u0629 \u062a\u0647\u062f\u0641 \u0625\u0644\u0649 \u0631\u0641\u0639 \u0645\u0633\u062a\u0648\u0649 \u0627\u0644\u0623\u062f\u0627\u0621 \u0648\u062a\u062d\u0633\u064a\u0646 \u0627\u0644\u062e\u062f\u0645\u0627\u062a \u0623\u0648 \u0627\u0644\u0645\u0646\u062a\u062c\u0627\u062a \u0645\u0646 \u062e\u0644\u0627\u0644 \u062a\u0642\u0644\u064a\u0644 \u0627\u0644\u0623\u062e\u0637\u0627\u0621\u060c \u0648\u0632\u064a\u0627\u062f\u0629 \u0627\u0644\u0643\u0641\u0627\u0621\u0629\u060c \u0648\u062a\u062d\u0642\u064a\u0642 \u0631\u0636\u0627 \u0627\u0644\u0639\u0645\u0644\u0627\u0621.","inLanguage":"ar"},"inLanguage":"ar"},{"@type":"Question","@id":"https:\/\/qb-academy.com\/%d8%aa%d8%ad%d8%b3%d9%8a%d9%86-%d8%a7%d9%84%d8%ac%d9%88%d8%af%d8%a9\/#faq-question-1739007366626","position":2,"url":"https:\/\/qb-academy.com\/%d8%aa%d8%ad%d8%b3%d9%8a%d9%86-%d8%a7%d9%84%d8%ac%d9%88%d8%af%d8%a9\/#faq-question-1739007366626","name":"2. \u0645\u0627 \u0627\u0644\u0641\u0631\u0642 \u0628\u064a\u0646 \u062a\u062d\u0633\u064a\u0646 \u0627\u0644\u062c\u0648\u062f\u0629 \u0648\u0625\u062f\u0627\u0631\u0629 \u0627\u0644\u062c\u0648\u062f\u0629 \u0627\u0644\u0634\u0627\u0645\u0644\u0629 (TQM)\u061f","answerCount":1,"acceptedAnswer":{"@type":"Answer","text":"\u062a\u062d\u0633\u064a\u0646 \u0627\u0644\u062c\u0648\u062f\u0629 \u0647\u0648 \u062c\u0632\u0621 \u0645\u0646 \u0625\u062f\u0627\u0631\u0629 \u0627\u0644\u062c\u0648\u062f\u0629 \u0627\u0644\u0634\u0627\u0645\u0644\u0629 (TQM). \u0628\u064a\u0646\u0645\u0627 \u062a\u0631\u0643\u0632 <strong>TQM<\/strong> \u0639\u0644\u0649 \u0627\u0644\u062c\u0648\u062f\u0629 \u0641\u064a \u062c\u0645\u064a\u0639 \u0623\u0642\u0633\u0627\u0645 \u0627\u0644\u0645\u0646\u0638\u0645\u0629 \u0645\u0646 \u062e\u0644\u0627\u0644 \u062b\u0642\u0627\u0641\u0629 \u0627\u0644\u062a\u062d\u0633\u064a\u0646 \u0627\u0644\u0645\u0633\u062a\u0645\u0631\u060c \u0641\u0625\u0646 <strong>\u062a\u062d\u0633\u064a\u0646 \u0627\u0644\u062c\u0648\u062f\u0629<\/strong> \u064a\u062a\u0639\u0627\u0645\u0644 \u0645\u0639 \u0645\u0634\u0643\u0644\u0627\u062a \u0623\u0648 \u0639\u0645\u0644\u064a\u0627\u062a \u0645\u062d\u062f\u062f\u0629 \u0644\u062a\u062d\u0633\u064a\u0646\u0647\u0627.","inLanguage":"ar"},"inLanguage":"ar"},{"@type":"Question","@id":"https:\/\/qb-academy.com\/%d8%aa%d8%ad%d8%b3%d9%8a%d9%86-%d8%a7%d9%84%d8%ac%d9%88%d8%af%d8%a9\/#faq-question-1739007424769","position":3,"url":"https:\/\/qb-academy.com\/%d8%aa%d8%ad%d8%b3%d9%8a%d9%86-%d8%a7%d9%84%d8%ac%d9%88%d8%af%d8%a9\/#faq-question-1739007424769","name":"3. \u0645\u0627 \u0647\u064a \u0623\u0647\u0645 \u0645\u0646\u0647\u062c\u064a\u0627\u062a \u062a\u062d\u0633\u064a\u0646 \u0627\u0644\u062c\u0648\u062f\u0629\u061f","answerCount":1,"acceptedAnswer":{"@type":"Answer","text":"<strong>\u0646\u0645\u0648\u0630\u062c PDCA (\u062f\u064a\u0645\u0646\u062c):<\/strong> \u0627\u0644\u062a\u062e\u0637\u064a\u0637 \u2192 \u0627\u0644\u062a\u0646\u0641\u064a\u0630 \u2192 \u0627\u0644\u0641\u062d\u0635 \u2192 \u0627\u0644\u062a\u0635\u0631\u0641.<br\/><strong>Six Sigma (\u0633\u064a\u062c\u0645\u0627 \u0633\u062a\u0629):<\/strong> \u062a\u0642\u0644\u064a\u0644 \u0627\u0644\u0623\u062e\u0637\u0627\u0621 \u0648\u062a\u062d\u0633\u064a\u0646 \u0627\u0644\u0623\u062f\u0627\u0621 \u0628\u0627\u0633\u062a\u062e\u062f\u0627\u0645 <strong>DMAIC<\/strong>.<br\/><strong>\u0643\u0627\u064a\u0632\u0646 (Kaizen):<\/strong> \u0627\u0644\u062a\u062d\u0633\u064a\u0646 \u0627\u0644\u0645\u0633\u062a\u0645\u0631 \u0645\u0646 \u062e\u0644\u0627\u0644 \u062a\u0642\u0644\u064a\u0644 \u0627\u0644\u0647\u062f\u0631 \u0648\u062a\u062d\u0633\u064a\u0646 \u0627\u0644\u0639\u0645\u0644\u064a\u0627\u062a.<br\/><strong>Lean (\u0627\u0644\u0644\u0650\u0651\u064a\u0646):<\/strong> \u0625\u0632\u0627\u0644\u0629 \u0627\u0644\u0641\u0627\u0642\u062f \u0648\u0632\u064a\u0627\u062f\u0629 \u0627\u0644\u0643\u0641\u0627\u0621\u0629 \u0627\u0644\u062a\u0634\u063a\u064a\u0644\u064a\u0629","inLanguage":"ar"},"inLanguage":"ar"},{"@type":"Question","@id":"https:\/\/qb-academy.com\/%d8%aa%d8%ad%d8%b3%d9%8a%d9%86-%d8%a7%d9%84%d8%ac%d9%88%d8%af%d8%a9\/#faq-question-1739007790425","position":4,"url":"https:\/\/qb-academy.com\/%d8%aa%d8%ad%d8%b3%d9%8a%d9%86-%d8%a7%d9%84%d8%ac%d9%88%d8%af%d8%a9\/#faq-question-1739007790425","name":"4. \u0643\u064a\u0641 \u064a\u0645\u0643\u0646 \u0642\u064a\u0627\u0633 \u0627\u0644\u062c\u0648\u062f\u0629\u061f","answerCount":1,"acceptedAnswer":{"@type":"Answer","text":"\u064a\u0645\u0643\u0646 \u0642\u064a\u0627\u0633 \u0627\u0644\u062c\u0648\u062f\u0629 \u0645\u0646 \u062e\u0644\u0627\u0644:<br\/><strong>\u0645\u0624\u0634\u0631\u0627\u062a \u0627\u0644\u0623\u062f\u0627\u0621 \u0627\u0644\u0631\u0626\u064a\u0633\u064a\u0629 (KPIs).<\/strong><br\/><strong>\u0631\u0636\u0627 \u0627\u0644\u0639\u0645\u0644\u0627\u0621 (Customer Satisfaction).<\/strong><br\/><strong>\u0646\u0633\u0628\u0629 \u0627\u0644\u0639\u064a\u0648\u0628 \u0623\u0648 \u0627\u0644\u0623\u062e\u0637\u0627\u0621 \u0641\u064a \u0627\u0644\u0639\u0645\u0644\u064a\u0627\u062a.<\/strong><br\/><strong>\u0648\u0642\u062a \u0627\u0644\u0627\u0633\u062a\u062c\u0627\u0628\u0629 \u0648\u0633\u0631\u0639\u0629 \u0625\u0646\u062c\u0627\u0632 \u0627\u0644\u0639\u0645\u0644\u064a\u0627\u062a<\/strong>","inLanguage":"ar"},"inLanguage":"ar"},{"@type":"Question","@id":"https:\/\/qb-academy.com\/%d8%aa%d8%ad%d8%b3%d9%8a%d9%86-%d8%a7%d9%84%d8%ac%d9%88%d8%af%d8%a9\/#faq-question-1739007971976","position":5,"url":"https:\/\/qb-academy.com\/%d8%aa%d8%ad%d8%b3%d9%8a%d9%86-%d8%a7%d9%84%d8%ac%d9%88%d8%af%d8%a9\/#faq-question-1739007971976","name":"5. \u0645\u0627 \u0647\u064a \u0627\u0644\u0623\u062f\u0648\u0627\u062a \u0627\u0644\u0645\u0633\u062a\u062e\u062f\u0645\u0629 \u061f","answerCount":1,"acceptedAnswer":{"@type":"Answer","text":"<strong>\u0645\u062e\u0637\u0637 \u0628\u0627\u0631\u064a\u062a\u0648 (Pareto Chart).<\/strong><br\/><strong>\u0645\u062e\u0637\u0637 \u0627\u0644\u0633\u0628\u0628 \u0648\u0627\u0644\u062a\u0623\u062b\u064a\u0631 (Fishbone Diagram).<\/strong><br\/><strong>\u0627\u0644\u0645\u062e\u0637\u0637\u0627\u062a \u0627\u0644\u0627\u0646\u0633\u064a\u0627\u0628\u064a\u0629 (Flowcharts).<\/strong><br\/><strong>\u062a\u062d\u0644\u064a\u0644 \u0627\u0644\u0641\u062c\u0648\u0627\u062a (Gap Analysis).<\/strong><br\/><strong>\u0645\u062e\u0637\u0637\u0627\u062a \u0627\u0644\u062a\u062d\u0643\u0645 (Control Charts)<\/strong>","inLanguage":"ar"},"inLanguage":"ar"},{"@type":"Question","@id":"https:\/\/qb-academy.com\/%d8%aa%d8%ad%d8%b3%d9%8a%d9%86-%d8%a7%d9%84%d8%ac%d9%88%d8%af%d8%a9\/#faq-question-1739008046684","position":6,"url":"https:\/\/qb-academy.com\/%d8%aa%d8%ad%d8%b3%d9%8a%d9%86-%d8%a7%d9%84%d8%ac%d9%88%d8%af%d8%a9\/#faq-question-1739008046684","name":"6. \u0645\u0627 \u0647\u064a \u0641\u0648\u0627\u0626\u062f\u0647\u0627\u061f","answerCount":1,"acceptedAnswer":{"@type":"Answer","text":"<strong>\u062a\u0642\u0644\u064a\u0644 \u0627\u0644\u062a\u0643\u0627\u0644\u064a\u0641 \u0627\u0644\u0645\u0631\u062a\u0628\u0637\u0629 \u0628\u0627\u0644\u0623\u062e\u0637\u0627\u0621 \u0648\u0625\u0639\u0627\u062f\u0629 \u0627\u0644\u0639\u0645\u0644.<\/strong><br\/><strong>\u0632\u064a\u0627\u062f\u0629 \u0631\u0636\u0627 \u0627\u0644\u0639\u0645\u0644\u0627\u0621 \u0648\u062a\u0639\u0632\u064a\u0632 \u0633\u0645\u0639\u0629 \u0627\u0644\u0645\u0624\u0633\u0633\u0629.<\/strong><br\/><strong>\u062a\u062d\u0633\u064a\u0646 \u0643\u0641\u0627\u0621\u0629 \u0627\u0644\u0639\u0645\u0644\u064a\u0627\u062a \u0648\u0627\u0644\u0625\u0646\u062a\u0627\u062c\u064a\u0629.<\/strong><br\/><strong>\u0631\u0641\u0639 \u0645\u0633\u062a\u0648\u0649 \u0627\u0644\u0623\u0645\u0627\u0646 \u0648\u062a\u0642\u0644\u064a\u0644 \u0627\u0644\u0645\u062e\u0627\u0637\u0631<\/strong>","inLanguage":"ar"},"inLanguage":"ar"},{"@type":"Question","@id":"https:\/\/qb-academy.com\/%d8%aa%d8%ad%d8%b3%d9%8a%d9%86-%d8%a7%d9%84%d8%ac%d9%88%d8%af%d8%a9\/#faq-question-1739008151273","position":7,"url":"https:\/\/qb-academy.com\/%d8%aa%d8%ad%d8%b3%d9%8a%d9%86-%d8%a7%d9%84%d8%ac%d9%88%d8%af%d8%a9\/#faq-question-1739008151273","name":"7. \u0645\u0627 \u0647\u0648 ISO 9001\u061f","answerCount":1,"acceptedAnswer":{"@type":"Answer","text":"<strong>ISO 9001<\/strong> \u0647\u0648 \u0645\u0639\u064a\u0627\u0631 \u0639\u0627\u0644\u0645\u064a \u0644\u0646\u0638\u0627\u0645 \u0625\u062f\u0627\u0631\u0629 \u0627\u0644\u062c\u0648\u062f\u0629 (QMS) \u064a\u0633\u0627\u0639\u062f \u0627\u0644\u0645\u0624\u0633\u0633\u0627\u062a \u0639\u0644\u0649 \u062a\u062d\u0633\u064a\u0646 \u0639\u0645\u0644\u064a\u0627\u062a\u0647\u0627 \u0648\u0636\u0645\u0627\u0646 \u062c\u0648\u062f\u0629 \u0627\u0644\u0645\u0646\u062a\u062c\u0627\u062a \u0648\u0627\u0644\u062e\u062f\u0645\u0627\u062a.","inLanguage":"ar"},"inLanguage":"ar"},{"@type":"Question","@id":"https:\/\/qb-academy.com\/%d8%aa%d8%ad%d8%b3%d9%8a%d9%86-%d8%a7%d9%84%d8%ac%d9%88%d8%af%d8%a9\/#faq-question-1739008256595","position":8,"url":"https:\/\/qb-academy.com\/%d8%aa%d8%ad%d8%b3%d9%8a%d9%86-%d8%a7%d9%84%d8%ac%d9%88%d8%af%d8%a9\/#faq-question-1739008256595","name":"8. \u0645\u0627 \u0647\u064a \u0623\u0643\u0628\u0631 \u0627\u0644\u062a\u062d\u062f\u064a\u0627\u062a \u061f","answerCount":1,"acceptedAnswer":{"@type":"Answer","text":"<strong>\u0645\u0642\u0627\u0648\u0645\u0629 \u0627\u0644\u062a\u063a\u064a\u064a\u0631 \u0645\u0646 \u0642\u0628\u0644 \u0627\u0644\u0645\u0648\u0638\u0641\u064a\u0646.<\/strong><br\/><strong>\u0646\u0642\u0635 \u0627\u0644\u0628\u064a\u0627\u0646\u0627\u062a \u0623\u0648 \u0636\u0639\u0641 \u062a\u062d\u0644\u064a\u0644\u0647\u0627.<\/strong><br\/><strong>\u0627\u0644\u062d\u0627\u062c\u0629 \u0625\u0644\u0649 \u0627\u0633\u062a\u062b\u0645\u0627\u0631\u0627\u062a \u0645\u0627\u0644\u064a\u0629 \u0644\u0644\u062a\u0637\u0648\u064a\u0631.<\/strong><br\/><strong>\u0639\u062f\u0645 \u0648\u0636\u0648\u062d \u0627\u0644\u0631\u0624\u064a\u0629 \u0644\u062f\u0649 \u0627\u0644\u0625\u062f\u0627\u0631\u0629 \u0623\u0648 \u0639\u062f\u0645 \u0627\u0644\u062a\u0632\u0627\u0645\u0647\u0627 \u0628\u0627\u0644\u062a\u062d\u0633\u064a\u0646<\/strong>","inLanguage":"ar"},"inLanguage":"ar"},{"@type":"Question","@id":"https:\/\/qb-academy.com\/%d8%aa%d8%ad%d8%b3%d9%8a%d9%86-%d8%a7%d9%84%d8%ac%d9%88%d8%af%d8%a9\/#faq-question-1739008359806","position":9,"url":"https:\/\/qb-academy.com\/%d8%aa%d8%ad%d8%b3%d9%8a%d9%86-%d8%a7%d9%84%d8%ac%d9%88%d8%af%d8%a9\/#faq-question-1739008359806","name":"9. \u0647\u0644 \u062a\u062d\u0633\u064a\u0646 \u0627\u0644\u062c\u0648\u062f\u0629 \u064a\u0646\u0637\u0628\u0642 \u0641\u0642\u0637 \u0639\u0644\u0649 \u0627\u0644\u062a\u0635\u0646\u064a\u0639\u061f","answerCount":1,"acceptedAnswer":{"@type":"Answer","text":"\u0644\u0627\u060c \u064a\u0645\u0643\u0646 \u062a\u0637\u0628\u064a\u0642\u0647 \u0641\u064a \u0645\u062e\u062a\u0644\u0641 \u0627\u0644\u0642\u0637\u0627\u0639\u0627\u062a \u0645\u062b\u0644:<br\/><strong>\u0627\u0644\u062a\u0635\u0646\u064a\u0639:<\/strong> \u062a\u062d\u0633\u064a\u0646 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\u0627\u0644\u0639\u0645\u0644\u0627\u0621<br\/>","inLanguage":"ar"},"inLanguage":"ar"}]}},"_links":{"self":[{"href":"https:\/\/qb-academy.com\/ar\/wp-json\/wp\/v2\/posts\/10024","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/qb-academy.com\/ar\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/qb-academy.com\/ar\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/qb-academy.com\/ar\/wp-json\/wp\/v2\/users\/4"}],"replies":[{"embeddable":true,"href":"https:\/\/qb-academy.com\/ar\/wp-json\/wp\/v2\/comments?post=10024"}],"version-history":[{"count":0,"href":"https:\/\/qb-academy.com\/ar\/wp-json\/wp\/v2\/posts\/10024\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/qb-academy.com\/ar\/wp-json\/wp\/v2\/media\/11657"}],"wp:attachment":[{"href":"https:\/\/qb-academy.com\/ar\/wp-json\/wp\/v2\/media?parent=10024"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/qb-academy.com\/ar\/wp-json\/wp\/v2\/categories?post=10024"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/qb-academy.com\/ar\/wp-json\/wp\/v2\/tags?post=10024"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}